1. What is Celcom Merdeka Campaign?
   • Customers get to enjoy unbeatable savings when you sign up with Celcom MEGA™ Supplementary Plan ranging from phones and supplementary line.
2. Is this a limited time promotion?
   • Yes, this is a limited time promotion. It starts from 26th August until 30th September 2022.
3. Who can subscribe to this program?
   • All Enterprise customer, CI & CO
4. Who are eligible for the offerings?
   • New registration
   • Mobile Number Portability (MNP)
   • Prepaid to Postpaid conversion.
5. Where can I register?
   • Customers may subscribe to the Device Bundle Program via respective Account Manager / Channel Manager or leave your contact on our website. We will get back to you as soon as possible.
6. What are the offers in this Merdeka Campaign?
   • 1. Buy 1 Free 1
        • Customers are allowed to get one (1) device for FREE or for a special discounted price with subscription to either one of the following plans with added supplementary line(s) (Celcom MEGA™ Lightning/Unlimited Supplementary);
          • a. Celcom MEGA™ 98 Lightning/Unlimited; or
          • b. Celcom MEGA™ 128 Lightning/Unlimited; or
          • c. Celcom MEGA™ 158 Lightning/Unlimited; or
          • d. Celcom MEGA™ 188 Lightning
     2. 1st Devices
        • Customer are allowed to choose any of the Samsung or Vivo devices (as listed below) with Celcom MEGA™ Lightning/Unlimited.
          • a. Samsung Tab A7 Lite 32GB
          • b. Samsung M23 5G 128GB
          • c. Samsung A33 5G 128GB
          • d. Samsung A52s 5G 256GB
          • e. Samsung A73 5G 256GB
          • f. Samsung S21 FE 256GB
          • g. Samsung S22 256GB
          • h. Samsung S22 Plus 256GB
          • i. Samsung S22 Ultra 256GB
          • j. Samsung S22 Ultra 512GB
          • k. VIVO Y77 5G 256GB
          • l. VIVO X80 256GB
          • m. VIVO X80 256GB
            *This list is subject to change from time to time.
     3. 2nd Device for FREE
        • MEGA™ Lightning/Unlimited with Supplementary Lightning/Unlimited Plan device offer only for Samsung and Vivo devices for FREE or with a special discounted price by just adding a supplementary line to your principal line. Customers are allowed to choose any of the Samsung or Vivo devices (as listed below) with Celcom MEGA™ Lightning/Unlimited.
          • a. Samsung Tab A7 Lite 32GB
          • b. Samsung M23 5G 128GB
          • c. VIVO Y77 5G 256GB
7. Can I sign up for the Celcom MEGA™ Supplementary Plan promotion with a device or any other offering with a contract?
   • No, this promotion is applicable for standalone Celcom MEGA™ Supplementary base plan only without any active contract.
8. I am an existing prepaid customer. Am I eligible for this program?
   • Yes, Customers can subscribe to Merdeka Campaign offer. However, you must migrate to an eligible postpaid plan and add Celcom MEGA™ Lightning/Unlimited Supplementary line.
9. If I’m porting from another network operator. Am I eligible for this program
   • Yes, Customers can subscribe to Merdeka Campaign offer after they successfully port to Celcom.
10. How much is the upfront payment for the Device Bundle Program?
    • Upfront Payment for the Device Bundle Program is subject to the device and plan selected.
11. What are the conditions that will trigger penalty?
    • Penalty will be imposed based on the device model and your chosen Rate Plan. The amount will be charged in the event of:
      • Termination of line (Principal or Supplementary Line(s))
      • Change Rate Plan (Supplementary Line(s))
      • Downgrade Pass (Principal Line)
      • Exit Contract (Principal or Supplementary Line(s))
      • Port Out (Principal or Supplementary Line(s))

This Campaign shall be read together with the general terms and conditions relevant to the Customers in respect of this Campaign (“The Campaign”) as published at https://www.celcom.com.my/legal/terms-and-conditions. The Customers hereby agree and acknowledge that Celcom reserves the rights to process the Customer’s personal data (as defined in the Personal Data Protection Act 2010) in accordance with Celcom’s Privacy Notice made available on Celcom’s website and as amended from time to time.

The subscription to the MEGA™ Lightning/Unlimited Plan or with Supplementary Lightning/Unlimited with Device Bundle Program (“Device Plans”) offered by Celcom shall be subject to and shall be read together with https://www.celcom.com.my/legal/terms-and-conditions/personal#personal-devices-mega-device-bundle orhttps://www.celcom.com.my/legal/terms-and-conditions/ respectively.

1) Duration of Promotion 

This Program is made available from 22^th August 2022 until 30^th September 2022 (“Campaign Period”). Any extension or discontinuation thereof shall be at the sole discretion of Celcom.

2) Eligibility

1. This Program shall be applicable to All Enterprise customer (CI & CO).
2. For clarity purposes, this Program is applicable to Customers in the following categories:
   • a. Mobile Number Portability (MNP)
   • b. Change of Rate Plan (CORP)
   • c. Prepaid to Postpaid (P2P)
   • d. New Celcom Postpaid Customers
     Celcom reserves the right to reject customer’s registration for the Program if they fails to meet the criteria.
3. This Program is not applicable for Celcom customers with an active contract or any other device program(s) by Celcom.
4. This Campaign is available for subscription and/or purchase for Celcom MEGA™ base plan through Respective Account Manager / Channel Manager.

3) Campaign Mechanics

1. To participate in this Campaign, Customers are required to activate minimum One (1) Supplementary line (in a single order) (New, MNP & P2P).
2. By signing up to this Campaign, Customers are bound to a 24-month contract and subject to the Terms and Conditions for the Device Bundle Program.
3. The Customer acknowledges and agrees that the device selection shall be subject to availability of stock and on a first come, first served basis.

4) Buy 1 Free 1:

1. Customers are required to subscribe to any of the MEGA™ Lightning/Unlimited Plans 98/128/158 or 188 with Supplementary Lightning/Unlimited as listed at Table 1 below to be eligible for two (2) Free Devices/Special discounted price.
2. Customers are allowed to choose any of the Samsung or Vivo device (Device 1 as listed below) with Celcom MEGA™ Lightning/Unlimited and get a 2nd Device (Device 2 as listed below) by just adding a supplementary line to the principal line: -

3. Table 1

   Device 1	Device 2
   a.     Samsung Tab A7 Lite 32GB b.     Samsung M23 5G 128GB c.     Samsung A33 5G 128GB d.     Samsung A52s 5G 256GB e.     Samsung A73 5G 256GB f.      Samsung S21 FE 256GB g.     Samsung S22 256GB h.     Samsung S22 Plus 256GB i.       Samsung S22 Ultra 256GB j.       Samsung S22 Ultra 512GB k.     VIVO Y77 5G 256GB l.       VIVO X80 256GB    m.        VIVO X80 256GB	a.    Samsung Tab A7 Lite 32GB b.    Samsung M23 5G 128GB c.    VIVO Y77 5G 256GB

    

   Table 2

   Merdeka Buy 1 Free 1 Mix & Match
   Device 1	RRP 1	Device Price 1				Device 2	RRP 2	Device Price 2
   		MEGA 98	MEGA 128	MEGA 158	MEGA 188
   Samsung Tab A7 Lite 32GB	RM699	99	FREE	FREE	FREE	Samsung Tab A7 Lite 32GB	RM699	FREE
   Samsung M23 5G 128GB	RM1,299	549	399	FREE	FREE
   Samsung A33 5G 128GB	RM1,499	799	599	399	FREE
   Samsung A52s 5G 256GB	RM1,899	1,099	899	699	299
   Samsung A73 5G 256GB	RM2,099	1,299	1,149	949	599
   Samsung S21 FE 256GB	RM3,099	1,999	1,799	1,599	1,199
   Samsung S22 256GB	RM3,699	2,699	2,499	2,199	1,899
   Samsung S22 Plus 256GB	RM4,299	3,099	2,999	2,699	2,399
   Samsung S22 Ultra 256GB	RM5,499	3,999	3,799	3,599	3,199
   Samsung S22 Ultra 512GB	RM5,899	4,299	4,199	3,999	3,599
   Samsung Tab A7 Lite 32GB	RM699	99	FREE	FREE	FREE	Samsung M23 5G 128GB	RM1,299	FREE
   Samsung M23 5G 128GB	RM1,299	549	399	FREE	FREE
   Samsung A33 5G 128GB	RM1,499	799	599	399	FREE
   Samsung A52s 5G 256GB	RM1,899	1,099	899	699	299
   Samsung A73 5G 256GB	RM2,099	1,299	1,149	949	599
   Samsung S21 FE 256GB	RM3,099	1,999	1,799	1,599	1,199
   Samsung S22 256GB	RM3,699	2,699	2,499	2,199	1,899
   Samsung S22 Plus 256GB	RM4,299	3,099	2,999	2,699	2,399
   Samsung S22 Ultra 256GB	RM5,499	3,999	3,799	3,599	3,199
   Samsung S22 Ultra 512GB	RM5,899	4,299	4,199	3,999	3,599
   VIVO Y77 5G 256GB	RM1,299	699	499	FREE	FREE	VIVO Y77 5G 256GB	RM1,299	FREE
   VIVO X80 256GB	RM3,499	2,399	2,299	1,999	1,699
   VIVO X80 PRO 256GB	RM4,999	3,599	3,499	3,299	2,899

    

    

5) General Terms and Conditions:

1. This Program comes with a twenty-four-month (24-month) binding contract (“Contract”) applicable for MEGA™ Lightning/Unlimited 98, MEGA™ Lightning/Unlimited 128, MEGA™ Lightning/Unlimited 158 or MEGA™ Lightning 188 (“Principal Line”) and need to be registered with MEGA™ Lightning/Unlimited Supplementary Line.

2. To sign up for this Program, Customers are required to make payments as below:

   • a. Discounted Device Price
   • b. Device Upfront Payment

     Calculation for Combined Device Upfront Payment is as per below:  
     Combined Device Upfront Payment = Principal Device Upfront + Supplementary Device Upfront 

     * Upfront Payment to follow Enterprise BAU.
      

3. Upfront payment is mandatory and regardless of the contract duration, it will be based on the Device Plan chosen by the Customers. The upfront payment will be rebated into the Customer’s monthly postpaid bills until all remaining balance has been deducted. 

4. Contract penalty applies if the Principal Line or Supplementary line(s) fall under the conditions specified below:

   • a. Terminated line
   • b. Change Rate Plan (supplementary line)
   • c. Downgrade Passes (within same Group; Lightning/Unlimited Pass)
   • d. Port out to other service provider
   • e. Exit contract

5. Penalty will be charged to the Principal Line at a reducing balance. The shorter balance period of the contract, the lesser the amount of penalty to be charged. 

6. The Device under this Terms and Conditions is supplied by a third party. Celcom shall not be liable and disclaim any liability against Celcom for the merchantability of the Device offered to the Customers.

7. For any warranty claims or defects relating to the Device, the Customer is advised to liaise with the respective authorized service centers as listed below:.

   • Honor: https://www.hihonor.com/my/support/service-center/
   • OPPO: https://www.oppo.com/my/supports/customer-service-center/
   • Samsung: http://www.samsung.com/my/support/service-centre/
   • Vivo: https://www.vivo.com/my/support/support-info#/my/support/service-center

8. Celcom shall not be liable and disclaim any liability whatsoever of any claims against Celcom for any act of theft, stolen, or attributed by omissions and negligent.

9. The general terms and conditions for the devices and respective Device Bundle Program shall apply.

10. Celcom shall not be liable for any claim by the Customers or third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third party, consequential, or other damages resulting from or in connection with this Device Bundle.

11. All photographs, personal information, and names submitted, service marks, trade names, and trademarks are the property of Celcom.

12. In the event any of the provisions in these terms and conditions is invalid, illegal and unenforceable under any applicable law, or by any reasons whatsoever, the legality and enforceability of the remaining provisions shall not be affected.

13. No delay or indulgence by Celcom in enforcing any terms or conditions herein shall constitute a waiver by Celcom of the Customer’s breach of these terms and conditions.