Celcom Business Online Shop Launch Promotion: MEGA Business Device Bundle Rebate Offer
Frequently Asked Questions (FAQ)
What is the Celcom Business Online Shop Launch Promotion about?
This is an online shop exclusive offer where first 200 customers who subscribe to Celcom Mega Device Bundle plan within the promotion period will enjoy a RM180 rebate (RM30 monthly rebate x 6 months).
What are the Celcom Business Online Shop Launch Promotion packages that are eligible for RM180 rebate?
a) Celcom Mega Lightning 98/128/158/188 device bundle plans
b) Celcom Mega Unlimited 98/128/158 device bundle plans
Is this a limited time offer?
Yes, this is a limited time offer. Celcom Business Online Shop Launch Promotion starts on 21st June 2022 and ends on 21st July 2022 or until 200 customers are fulfilled.
Who is eligible for the Celcom Business Online Shop Launch Promotion?
a) New registration customers
b) Existing Celcom customers without contract who register for change of bill plan (COBP)
Can I enjoy this promotion through other Celcom channels?
No, this offer is only available exclusively on Celcom Business Online Shop.
Can I sign up more than 1 device bundle to enjoy more rebate offer?
Yes, you may sign up more than 1 device bundle to enjoy more rebates. 1 device bundle is entitled for 1 rebate offer. Subject to maximum of five (5) device bundles per NRIC as per standard device bundle terms and conditions.
When will the rebate offer be reflected in my bill?
The rebate will be reflected in your bill from the second month onwards.
Will I be bound by contract after taking up this offer?
Yes, you will be bound by a 24-month contract period upon subscription.
Will there be any penalty if I terminate my line during the rebate period?
Yes. You will be charged a pro-rated amount upon termination for all lines on top of your outstanding bill amount. If you have any active contract, the penalty clause will apply accordingly.
In what situation will my rebate be forfeited?
The remaining rebates shall be forfeited in the event that the customer performs any of the following actions:
i. Downgrade of the Plan; or
ii. Terminates the Plan or
iii. Fails to keep an active Celcom line; or
iv. Gets account blacklisted; or
v. Subscribe to Non-Enterprise Device Bundle EasyPhone™ Plan
What will happen to my rebate when I change my rate plan during the rebate period?
i. If you upgrade your plan, monthly rebate will be carried forward until the end of the rebate period.
ii. If you downgrade your plan during the rebate period, the remaining monthly rebate will be forfeited.
By joining this promotion, are there any other Terms and Conditions that I need to know?
By joining this promotion, are there any other Terms and Conditions that I need to know? By participating in this promotion, customers are bound to the general Celcom Online Shop Terms and Conditions found here at https://www.celcom.com.my/legal/terms-and-conditions/general/