Your dedicated service deserves a sincere gesture of appreciation

To all medical frontliners & support staff nationwide, please accept our exclusive Celcom Business Mobile Gold, which offers a FREE device, as a way to show our gratitude for everything you’ve done for us.

Mobile Gold

Medical Frontliners

RM68

40GB Internet

FREE PHONE available

UNLIMITED CALLS to all networks

UNLIMITED USAGE on WhatsApp & WeChat
FREE 50 SMS to all networks
FREE 30GB SUPER VIDEO WALLA™️ for 12 months

Choose your desired device from the range offered below

Upgrade your device for a better experience

Samsung Galaxy A02
 
Samsung Galaxy A02
32GB

FREE

RM399

Vivo Y1s
 
Vivo Y1s
32GB

FREE

RM459

Lenovo M7 Tab
 
Lenovo M7 Tab
 
*Out of Stock
Samsung Galaxy A32
 
Samsung Galaxy A32
5G 128GB

 

RM1,199

with Celcom Business Mobile Gold with Celcom Business Mobile Gold with Celcom Business Mobile Gold with Celcom Business Mobile Gold

Get yours today as easy as 1,2,3!

USP Icons

STEP 1

Select your prefered device

USP Icons

STEP 2

Complete the form and click 'Submit'

USP Icons

STEP 3

We'll be in touch to facilitate your registration process

Benefit Banner Image Desktop
Benefit Banner Image Mobile

Thank you for everything you've done for Malaysia!

Complete the form below with the following information and will contact you to assist on the registration process.
All fields marked (*) are mandatory.
Personal Details

Want to know more? Check our FAQ and T&C:

When is the validity period of this new Medical Frontliners Package?
This new plan is available from 15th June 2021 till 31st December 2021.

What is the Medical Frontliners Package offering?
The Medical Frontliners Package is a customized plan offering, which we offer to MOH, University Hospitals, Private Hospitals and Military Hospitals as per below:

Kementerian Kesihatan Malaysia (KKM)

  • 30 Divisions in Bahagian Kementerian
  • 14 Institutions & Agencies
  • 24 Institut Latihan KKM
  • 5 Makmal Kesihatan Awam
  • 15 Jabatan Kesihatan Negeri
  • 167 Pejabat Kesihatan Daerah
  • 145 Hospital Kerajaan
  • 2838 Klinik Kesihatan Kerajaan
  • 196 Klinik 1 Malaysia
  • 668 Klinik Pergigian Kerajaan

6 University Hospitals

  1. Pusat Perubatan Universiti Kebangsaan Malaysia
  2. Pusat Perubatan Universiti Malaya
  3. Pusat Perubatan Pakar UiTM
  4. Hospital Pengajar Universiti Putra Malaysia
  5. Pusat Perubatan Sultan Ahmad Shah @IIUM
  6. Hospital Universiti Sains Malaysia

ATM Hospitals

  1. 95 Hospital Angkatan Tentera Tuanku Mizan (95 HAT)
  2. 94 Hospital Angkatan Tentera Terendak (94 HAT)
  3. 96 Hospital Angkatan Tentera Lumut (96 HAT)
  4. Hospital Angkatan Tentera Wilayah Kota Kinabalu

Private Hospitals by Group

  1. TMC Life Sciences Berhad
  2. JCORP - KPJ Subsidiaries
  3. Ramsay Sime Darby Health Care
  4. IHH Healthcare Berhad
  5. Columbia Asia Group
  6. MSU Medical Centre

 

What are the benefits offered by this Medical Frontliners Package?
Customer who are eligible will enjoy special offerings as per below:

Plan
Normal Plan & Monthly Comitment
Monthly commitment Medical Frontliners Package
Mobile Internet Medical Frontliners Package
Special Offering Medical Frontliners Package
Celcom Business Mobile Gold
(RM 68)
 
RM  80
(20GB Internet Weekdays + 20GB Internet Weekends)
 
RM 68
40GB All day

•    Rebate RM12 x 24 months
•    FREE AnydayGB worth RM240 (RM10 x 24 months)
•    FREE 50 SMS
•    Eligible for Smartphone package
•   Phone Selection:

- Samsung Galaxy A02 32GB
or
- Vivo Y1s 32GB
or
- Lenovo tab M7
or
- Add RM500 for Samsung A32 5G 128GB

*Smartphone is based on stock availability. Celcom has the right to replace the offering device with other device which is of equivalent or lower value.


Who can subscribe to this plan?
All agencies under MOH, University Hospitals, Private Hospitals and ATM Hospitals for NEW, MNP, CRP & P2P. No downgrade plan is allowed.

a. This plan is valid for NEW registration, MNP, Prepaid to Postpaid (P2P) and      Change of Rate Plan (CRP lateral / upgrade).

b. No downgrade to Medical Frontliners Package is allowed.

 

Where can i register for this plan?

  • Account Manager (AM)
  • Fulfilment Partner (FP)

What Documents are required for registration?

  • MyKad and staff card or pay slip.

 

How many lines can an employee subscribe to for each ID?

Plan Package
Maximum Subscription Number of lines for each ID
Celcom Business Mobile Gold
  RM68
(Smartphone Plan)
Up to 2 lines

*NOTE: Upfront payment is waived for all lines. 

 FP/AM will verify that the MyKad No. is clear from blacklisted status.     

What form should I fill in?

  • Service Registration Form (SRF)
  • MEDICAL FRONTLINERS package addendum

NOTE: refer to appendix 1 for sample form.

What is the offering?
Celcom Business Mobile Gold (RM68).

Plan
Celcom Business Mobile Gold

Weekdays Internet

40GB 4GLTE speed
Weekends Internet
Calls
Unlimited to All Networks
SMS
Free 50 SMS
subsequent 20sen/SMS
Message Applications:
·         WhatsApp
·         WeChat
Unlimited
Monthly Commitment
RM80
Rebate
RM12 x 24 months
Monthly Commitment (After Rebate)
RM68
Early Termination Fee
RM2,400

Remarks:

*The prices displayed do not include call charges, itemized billing or additional VAS subscribed to by the customer.

*Price displayed does not include 6% SST and 6% SST will be charged in the bill.

* Unlimited Calls & SMS to all networks applies to domestic usages only (excluding video calls, calls to numbers with special charges e.g. 1-300/1-800/600, 121, TM100, 1MOCC, IDD calls to Singapore & IDD/border calls to Brunei)

What is the smartphone list in the Medical Frontliners Package?

Device Model
RRP
Offer Price
Samsung Galaxy A02 32GB
RM399.00
Free
Vivo Y1s 32GB
RM459.00
Free
Lenovo M7
RM459.00
Free
Samsung Galaxy A32 5G 128GB
RM1,199.00
RM500.00

 

How many devices is one (1) customer eligible for?
Each customer is entitled to ONE (1) FREE smartphone with each line purchase

Is the smartphones list for the Medical Frontliners Package fixed or can it be changed?
The Smartphones listing is subject to Celcom’s stock availability. Celcom reserves the right to replace a device with any device which is of similar or lower value.

Is there any other device that is offered besides the free device?
Yes. You have the device choice to add on an additional payment of RM500 for the Samsung A32 5G 128GB, which is worth RM1,199

Where can I purchase the smartphone with the Medical Frontliners Package?
You can go to our website https://business.celcom.com.my/initiative/covid-19/medical-frontliners or contact your Account Manager as per below:

 

KEMENTERIAN KESIHATAN MALAYSIA & AGENSI

Name: FAZRYDA BINTI ZAKARIA

H/p No.: 0192624088

Email : fazryda.zakaria@celcom.com.my

 

UNIVERSITY HOSPITAL

Name: TENGKU NORMANIAH BINTI TENGKU ARSHAD

H/p No.: 0192269272

Email: normaniah.arshad@celcom.com.my

 

ATM HOSPITAL

Name: MOHD FAIZOL NIZAM BIN MOHD FUAD

H/p No.: 0193020092

Email: faizol.nizam@celcom.com.my

 

PRIVATE HOSPITAL

 

JCORP - KPJ SUBSIDIARIES/ RAMSAY SIME DARBY HEALTH CARE/ IHH HEALTHCARE BERHAD

Name:  NURUL UYUN BINTI NAZRUDDIN

H/p No.: 0194242787

Email: nurul.nazruddin@celcom.com.my  

 

TMC LIFE SCIENCES BERHAD & MSU MEDICAL CENTER

Name:  TENGKU AFNI NATASHA BINTI TENGKU ASMAT

H/p No.: 0192334998

Email: natasha.tengku@celcom.com.my

 

COLUMBIA ASIA GROUP

Name:  KHAIRUL IZWAN BIN BAHARUDDIN

H/p No.: 0193344674

Email: izwan.baharuddin@celcom.com.my  

 

Can I change my current plan (CRP) to the Medical Frontliners Package plan?
Yes, you can change your current plan (CRP) to the Medical Frontliners Package plan if you are eligible (please refer to Clause number 1, 3 & 5 written above). However, if you are still on a valid contract, please refer to the two scenarios below. For your information, downgrading a plan is not allowed.

Current Plan
Penalty Condition
Standard Plan / PPA / PAKEJ MEDICAL FRONTLINERS PACKAGE plan
Customer needs to pay the remaining penalty fees.

 

What will happen if I change my plan (CRP) to Medical Frontliners Package plan before my billing cycle ends?
You will be charged a prorated amount from your monthly commitment.

How about the data balance allocation if I change from my current plan to the Medical Frontliners Package?
Your data balance will be forfeited.

If I’m using a postpaid plan, can I change to the Medical Frontliners Package?
Yes, if you do not have an existing contract, and are considered as upgrading to this plan.

Where can I refer to for the details and price of the Medical Frontliners Package?
You can refer to https://business.celcom.com.my/initiative/covid-19/medical-frontliners.

Do I have to make an upfront payment for registration?
No. Each ID is eligible to receive an upfront payment waiver, which is valid until 31st Dec 2021.

How long is the contract period for the Medical Frontliners Package?
The contract period is 24 months.

After the 24 months Medical Frontliners Package contract ends, will I still enjoy the same monthly commitment?
No. After the 24 months contract ends, your plan and commitment will revert to the standard plan as per below:

Plan Name
Monthly Commitment
Medical Frontliners Package
Standard Monthly Commitment
(After 24 months contract)
Celcom Business Mobile Gold
RM68
(40GB All day)
RM80
(20GB Weekdays Internet + 20GB Weekends Internet)

 

Who should I call if there is an after-sales issue related to the Medical Frontliners Package?
You can call our Customer Service at 1111 or email support@celcom.com.my .

What are the payment methods available for the Medical Frontliners Package?
You can make payment for the MEDICAL FRONTLINERS PACKAGE plan via cash, credit card and debit card only. We do NOT accept cheques.

Can I register a Celcom supplementary plan for the Medical Frontliners Package?
No.

What happens if I cancel or change my Medical Frontliners Package plan before my contract ends?
An early termination penalty will be imposed upon the customer’s bill, as per below:

Package Plan
Early Termination Fee 
Celcom Business Mobile Gold
RM2,400*

* final figure to be advised after termination

Appendix 1

Example of Service Registration Form (Front Page)

Medical Frontliners

Introduction 

This Promotion shall be read together with the general terms and conditions relevant to the Customer in respect of this Promotion, as published at https://www.celcom.com.my/legal/terms-and-conditions/personal

Duration of Promotion 

This Promotion shall commence from 15th June 2021 until 31st December 2021 (“Promotion Period”). Any extension or discontinuation thereof shall be at the sole discretion of Celcom. 

Eligibility 

This Promotion shall be applicable to Medical Frontliner employees who hold Medical Frontliner employees ID card and subscribe to the Celcom Mobile for device bundle programme (“Device Bundle Plan”) via Celcom Microsite (“Customers”).

For clarity purposes, this Promotion shall also be applicable to Customers in the following categories:

      (a) existing customers;

      (b) new customers;

      (c) Mobile Number Portability (MNP) customers; or

      (d) Change of Rate Plan (CORP) customers.

Promotion Mechanics

  1. Customers will be notified on the Promotion via EDM blast by company PIC thru intranet, email, flyers, and internal social media platforms. Celcom reserves the right to use any other method or medium it deems fit.
  2. In order to participate in this Promotion, Customers need to carry out the following steps and/or activations:
Step 1:

Log on to https://business.celcom.com.my

Customer clicks on ‘Learn more’ button to land on dedicated microsite.

Step 2:

Choose your preferred device 

Step 3:

ROI Pages – Fill up the details (Name, device name, email, contact number, state, category and hospital name) – these details are mandatory.

 

1. Customer’s Subscription will allow them to enjoy the following offerings:

Plan
Celcom Business Mobile Gold
Weekdays Internet
40GB 4GLTE speed
Weekends Internet
Calls
Unlimited to All Networks
SMS
Free 50 SMS
subsequent 20sen/SMS
Message Applications:
·         WhatsApp
·         WeChat
Unlimited
Monthly Commitment
RM80
Rebate
RM12 x 24 months
Monthly Commitment (After Rebate)
RM68
Early Termination Fee
RM2,400

 

3. Customers are bound to a 24 months contract (“Contract”). Once the Contract ends, this Promotion plan shall revert back to the normal plan.

4. For any enquiries, the Customer must contact 1111 from their Celcom mobile number or email to support@celcom.com.my.