What is MESINKIRA?

MESINKIRA is the most flexible digital payment solution in the market. Whether you're a street hawker keen on enhancing your consumer experience or an established retail outlet looking for a long-term point-of-sales solution, MESINKIRA has something that can benefit any business. The platform accepts cash, card, digital and NFC payments, has e-Wallet features, manages your inventory and organizes bookkeeping. Fitted with the latest technology, MESINKIRA enables you to take full control of your business transformation.
 

What are the perks of using MESINKIRA?

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Quick

Transactions updated in real-time on your mobile device.

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Easy

An interface so user-friendly that you can start using it immediately.

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Affordable

Users can spend as low as RM1/day and avoid investing in a full POS system.

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Safe

Make your transactions secure with contactless payments.

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Flexible

MESINKIRA can be accessed anywhere and anytime, using both the app and the web.

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Reliable

Take full control of your business, as your whole inventory is a few clicks away.

Icons Layout

Quick

Transactions updated in real-time on your mobile device.

Icons Layout

Easy

An interface so user-friendly that you can start using it immediately.

Icons Layout

Affordable

Users can spend as low as RM1/day and avoid investing in a full POS system.

Icons Layout

Safe

Make your transactions secure with contactless payments.

Icons Layout

Flexible

MESINKIRA can be accessed anywhere and anytime, using both the app and the web.

Icons Layout

Reliable

Take full control of your business, as your whole inventory is a few clicks away.

Exciting MESINKIRA packages

Take full advantage of our subscription packages to strengthen your business.

Basic

MESINKIRA

RM1/day

Unlimited Weekly Transaction Limit
Single User
90 days free access

Standard

MESINKIRA

RM2/day/user

Unlimited Weekly Transaction Limit
Up to 100 users
90 days free access

Who is MESINKIRA for?

Small and Medium-sized Retailers

Smaller businesses can save up from not having to use a POS system.

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Food Hawkers and Street Vendors

MESINKIRA’s mobile system allows establishments to access it from any location.

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Online and Home Businesses

Recording each transaction will be easier, instead of cash-on-delivery.

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Get in touch with us

Ask us any questions related to our products, services or support.
All feedback and compliments are welcome too!
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Celcom Business Enquiry Form

Want to know more? Check our FAQ and TNC:

What is MESINKIRA?

MESINKIRA is a lite Point Of Sales (POS) system which manage inventories, transaction record and integrated with digital payment services like e-wallets (GrabPay, Boost, Alipay) and Visa/Mastercard via tap-to-phone functionality just by using merchant’s android smartphone, downloadable via Google Play Store.

 

Who are the users?

Suitable to be used by small and medium business owners in various businesses like retail shops, small cafes, home business owners, pasar malam sellers, uptown sellers, laundry shops, burger stalls, workshops etc.

 

Why MESINKIRA?

MESINKIRA is easy-to-use, low cost and effective. The merchants don’t need to purchase additional device to use all the features in MESINKIRA including the payment services.

 

Where the merchants could get information about MESINKIRA?

The merchants could obtain more information about MESINKIRA from our official website at www.mesinkira.io

 

Why is MESINKIRA unique?

MESINKIRA is the only mobile POS and payment solutions designed specifically for micro/small business owners which emphasizes on brutal simplicity and low cost compared to other providers.

 

What are the other benefits of using MESINKIRA?

MESINKIRA will record and reconcile the merchant’s transactional data from day-to-day business operations. The transactional records will be posted automatically into the accounting system and the data can be used by the merchants to apply for micro-financing, government funding and tax purposes.

 

How to activate the digital payment features in MESINKIRA?

The merchants can activate the digital payment features inside the MESINKIRA app. There are documents that needs to be uploaded according to Bank Negara Malaysia (BNM) compliances.

 

What are the digital payment mode available in MESINKIRA?

Currently we have Visa/Mastercard (credit card & debit card) via Tap2Fon. For e-wallet services we have GrabPay, WeChat Pay and Boost.

 

How to activate the digital payment features in MESINKIRA?

  • The merchants can activate the digital payment features inside the MESINKIRA app, by enabling the Payment GatewaY (PG) functions; which will also activate the card payment functions like Tap2Fon.
  • In order to enable the PG functions, you would have to provide additional information and documentation as required by Law. And in accordance with Bank Negara Malaysia (BNM) compliance guideline.
  • The approval would take around 5 – 7 days.

 

I want to activate the Tap2Fon (Visa/Mastercard) payment feature, do I need to have NFC smartphone?

Yes. The merchants need to have an NFC-ready android smartphone to use the Tap2Fon feature. The merchants can use any models from any brand.

 

If I use the digital payment mode to accept payment from customers, how long it would take for the money to be debited into my bank account?

The settlement would take around 2-3 days to be debited into merchant’s bank account.

 

Can I use personal bank account to receive the settlement?

You cannot use your personal bank account for settlement with credit card, debit card and e-Money services..As per Bank Negara Malaysia requirement, it is mandatory to use company’s bank account to receive the settlement from the payment principal.

 

Is there any support?

Yes. You can call/whatsapp to 014-5471360 for any enquiries or issues (Monday – Friday from 9 AM to 6 PM) or you can email to hello@mesinkira.io.

Service (“Service”) is made available by Celcom to the Customer subject to these specific terms and conditions for the Service (“STC for Service”) which shall always be read together with the General Terms and Conditions for Celcom Enterprise Services (“GTC”) published on Celcom’s Website as of the Effective Date (as defined herein). Nothing in this STC for Service shall be construed as limiting any other rights Celcom may have under the Agreement unless specifically stated otherwise. This Agreement shall come into effect on the date of execution of the SAF by Parties (“Effective Date”) and shall continue to be in force until terminated or expires in accordance with the Terms and Conditions (“Term”). Customers may refer to the frequently asked questions (“FAQ’s“) above.

1. Definitions

In this STC for Service, unless the context otherwise requires, the capitalized terms have the meanings assigned to them below and in the GTC.

“Commencement Date” means the date of Activation of the Service as notified by Celcom to the Customer;

“Contract Period” means the contract period applicable for each SIM Card and service activated by Celcom as specified in the SAF which shall commence from the Service Start Date of the SIM Card;

“Service” means Service applications for retailers which is installed on the android device in the form of portable tablet or mobile phone provided by the Device Provider that offers the capabilities to: (a) manage the content of the POS System such as availability and pricing of merchandises; and (b) manage stocks in and stocks out.

“Service Provider” means a third party who provides the service of the applications

“User” refers to any person nominated and authorized by the Customer to use the Service.

2. Period of Agreement

2.1 The Customer agrees to subscribe to the Service for a minimum subscription period as specified in the SAF (“Minimum Subscription Period”). Upon expiry of the Minimum Subscription Period and provided that the Customer does not breach of any terms of the Terms and Conditions, subscription to the Service for each Service will be automatically renewed for subsequent periods of one (1) year each (“Extended Subscription Period”) until and unless otherwise terminated in accordance with the Terms and Conditions.

3. Provision of Service

3.1 The Service is provided by Service Provider and shall at all times remains the property of the Service Provider. The details of the Service Provider will be provided by Celcom to the Customer upon Customer’s register of interest.

3.2 The Service is made available to both Celcom subscribers and non-subscribers in the small-and-medium-sized enterprises (“SME”) industry.

3.3 Customer may subscribe to more than one (1) Service at any one time.

3.4 Customer may refer to Celcom’s account manager duly authorised by Celcom, channel managers or dealers for more information regarding the Service and to subscribe to the Service.

3.5 Upon Customer’s application, Celcom will submit Customer’s application to Service Provider for registration purposes. Customer will be contacted by Celcom on approval status (“Notification”). Celcom reserves the right to use any method or medium it deems fit as its sole and absolute discretion for the purpose of Notification.

3.6 Celcom reserves the right to not accept the Customer’s application for the Service by issuing the Customer a notice if Customer fails to provide Celcom with the information requested by Celcom.

3.7 Celcom does not store any sensitive nor Personal Data in relation to the Service except for Customer’s registration details.

3.8 The provision, receipt and use of the Service are non-exclusive and Parties may enter into similar arrangements with third parties.

3.9 Service provided to the Customer is neither transferrable nor exchangeable for cash.

4. Fees, Charges and Payment

4.1 There is an activation payment of RM 100 if customer wish to subscribe to the Advanced version.

4.2 The Customer shall pay the monthly subscription fee and any additional fee(s) for additional features subscribed by the Customer, if any (“Subscription Fees”) as specified in SAF and Applicable Taxes imposed by applicable laws for the Service whether or not the Customer uses the Service.

4.3 The total amount of Subscription Fees payable by the Customer depends on the type of subscription as specified in the SAF.

4.4 The first Subscription Fees will be pro-rated if the length of use from the Commencement Date is less than a full month bill cycle. The first month’s Bill will consist of the pro-rated value (“PV”) and one (1) month advanced Monthly Subscription Fee.

4.5 In the event of termination of the Agreement, Customer’s deposit (if any) shall not be refunded by Celcom but shall be applied to set-off any outstanding amount due from the Customer.

4.6 Customer will be provided with itemized billing for the Service. The Subscription Fees shall be paid by the Customer to Celcom within thirty (30) days from the date of Invoice from Celcom.

5. Service applications

5.1 The Service apps is provided by the Service Provider to Customer. Customer’s use of the Service Apps is governed by the terms and conditions set by the Service Provider (“Service Provider’s T&C”). In the event of any inconsistency between the terms in this STC and the terms in the Service Provider’s T&C in relation to the Service Apps, the latter shall prevail.

5.2 Service warranty and any matter in relation thereto shall be between Customer and the Service Provider. Celcom owes no warranty obligations towards the Customer and shall not be liable for any claims in relation thereto.

5.3 Celcom does not warrant that the Customer’s use of the Service will be error-free, uninterrupted, available at all times, or that it be safe against any possible security threat.

5.4 Service apps in only available on Android / Google store.

6. Restrictions on Use of Service

6.1 Customer may not lease, sub-license, transfer, loan or assign the license and rights to use the Service to any third party without Celcom and the Service Provider’s written consent. Celcom holds no responsibility and liability for use of the Service by any unauthorized user in the event the Customer allows any third party to use the Service.

6.2 The Customer will not have any right, title or interest in the Service apart from the right to use the Service in accordance with the Terms and Conditions.

6.3 Customer shall not: (a) carry out or permit to be carried out any additions, modifications, improvement, adjustments or replacement to the Service without the prior written consent of the Service Provider; (b) use the Service in way that allows the Customer to circumvent or disable features or technology used in the Service unless Service Provider specifically allows the Customer to; (c) decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code for any part of the Service; (d) engage in any activity, outside of what is permitted by the Service, that otherwise interferes with the use and enjoyment of the Service by others; and (e) violate Celcom’s or any other persons’ or entities’ rights (including Intellectual Property Rights and other proprietary rights).

7. Customer’s Responsibilities and Obligations

7.1 In addition to other responsibilities and obligations specified in the Terms and Conditions, Customer agrees, undertakes and acknowledges that: (a) the use of the Service and the Service Apps is further subject to the terms and conditions and any other applicable terms and conditions set by the Service Provider governing the use of the Service; (b) Customer shall be solely responsible for the Personal Data and Sensitive Data (as defined in the PDPA), if any, of the Customer and any third party disclosed, shared or stored using the Service; (c) the custody and control of the Service and Service Apps must at all times be with the Customer; (d) Customer shall be responsible to obtain and maintain all licenses, permits, consents, authorizations and rights required for the use of the Service at Customer’s own expense; (e) the Customer is responsible for the use of the Service and any liability arising from the content which the Customer disseminates through the Service. The Customer will indemnify Celcom for any loss and claims arising from such use and liability on the content; and (f) Customer shall promptly lodge a report with Celcom upon discovery of any fraud, theft, unauthorized use or unlawful activities carried out using the Service and/or the Service Apps.

8. Celcom’s Rights

8.1 Without limiting the other rights Celcom may have under the Agreement Celcom hereby reserves the rights to provide any information in relation to the Service and use of the Service by the Customer to the law enforcing agencies as and when required and/or requested by any lawful, regulatory, governmental or statutory authority.

9. Limitation of Liability

9.1 Pursuant to the nature of the Service which is provided by a third party, and not in derogation of the Terms and Conditions, Celcom excludes any liability and responsibility related to the Service and this Agreement in contract, tort (including negligence or breach of statutory duty) and/or otherwise.

9.2 For clarity, Celcom shall not be liable and shall not be responsible for any loss, damage, liability or expenses arising from claims of any nature including but not limited to cyber security threats, invasion of privacy, infringement of Intellectual Property Rights and breach of any laws or regulations arising from the use of, and reliance on the Service by either Customer or the Users.

9.3 Celcom does not control or endorse the Content, messages or information found in the Service, and Celcom hereby disclaims any liability arising therefrom.

9.4 Nothing in the Agreement will limit or exclude the Customer’s liability in relation to: (a) Customer’s fraud, fraudulent misrepresentation, gross negligence, violation of applicable laws, or willful default; (b) Customer’s indemnity obligations; and (c) Customer’s payment obligations.

9.5 Risk passes to the Customer immediately upon activation of the Service.

10. Disclaimer of Liability against the Customer

10.1 Celcom will not be responsible or liable for any claims by the Customers or any third party arising from the act, omission or negligence by the Customer or by the Service Provider in relation to the Service.

10.2 Celcom shall not be liable to pay any compensation in the event of any failure to provide the Service arising from any cause, including but not limited to, the followings: (a) failure caused by the Service Apps, applications, interconnected equipment, networks, systems, internet Connection or gateways; and/or (b) the Customer’s or the Service Provider’s acts, negligence or omissions, or that of the Customer’s or that of the Service Provider’s employees, sub-contractors, servants and agents.

11. Suspension

11.1 Without limiting other rights Celcom may have under this Agreement, Celcom may suspend immediately, in whole or in part, with or without notice, the Service if:

(a) the Customer does not comply with any instruction or directive issued by Celcom from time to time in compliance with the relevant laws; or

(b) the Customer or any of its agents, officers, directors or employees has committed any act or omission which may adversely affect Celcom.

12. Termination

12.1 Either Party shall be entitled to terminate this Agreement by giving at least thirty (30) days prior written notice to the other Party without assigning any reason whatsoever. Celcom shall not be liable for any compensation and damages towards the Customer in the event Celcom exercises its right to terminate for convenience in accordance with the Terms and Conditions.

12.2 Termination of Service for each Service Apps prior to the expiry of its respective Minimum Subscription Period will always be subject to the Termination Fee specified in the SAF.

12.3 The Agreement will be deemed terminated in the event all existing Service for all Service Apps are terminated either by Celcom or the Customer for any reason whatsoever.

12.4 Termination of the Agreement at any time will render all existing Service for all Service Apps to be terminated and will always be subject to the Termination Fee specified in the SAF.

12.5 Upon termination of this Agreement: (a) the Customer’s access to the Service shall immediately cease; (b) the Customer shall be responsible to settle all outstanding amount due to Celcom in relation to the Agreement incurred up to the date of such termination; (c) there will be no refund of any Subscription Fees already paid by the Customer; and (d) the Customer shall take ownership of the Service Apps at no additional cost.

13. Maintenance Support and Problem Reporting

13.1 For any complaints or queries, Customer may contact our dedicated customer service email at support@celcom.com.my.