1. What is 5G Service?
5G is the fifth generation of cellular networks, and this technology can enhance the data experience for our customers.
2. What are 5G Benefits?
10 to 100 times faster speeds – reducing time needed to download or upload large data
1000 times more connections than 4G – connecting one million devices per square kilometer
5 times quicker response – increasing the efficiency of sending and receiving information
5 times more energy efficient compared to earlier generations
3. What makes Celcom Different than the competitors?
Celcom is offering an end-to-end proposition:
Widest 4G coverage to complement the existing limited span of 5G
Outstanding and multi-award-winning cloud gaming titles around the world by Blacknut (with 10+ new games every month, 30+ categories/genres, 60+ international publishers)
Non-Voice Metaverse AR education and gaming application
A broad range of 5G smartphone devices
4. How will customers be informed if they have been provisioned with 5G services?
Customers who have been provisioned with 5G services will receive an SMS notification.
5. If customers have received an SMS notification on successful provisioning, will they be getting 5G services automatically?
Yes, customers should be getting 5G services automatically as long as they are within the 5G coverage area. If there is no 5G icon, customers may follow the steps below:
6. Will customers be notified if they are within a 5G coverage area?
No. However, a 5G icon in the status bar located at the top right corner of their phone will be visible.